Sr. IT Manufacturing Support Engineer

Company: Lucid Motors
Location: Casa Grande
Posted on: May 3, 2021

Job Description:

Leading the future of luxury mobilityLucid's mission is to inspire the adoption of sustainable energy by creating the most captivating luxury electric vehicles, centered around the human experience. Working at Lucid Motors means having a shared vision to power the future in revolutionary ways. Be part of a once-in-a-lifetime opportunity to transform the automotive industry.We are currently seeking a Senior level IT Manufacturing Support Engineer. This lead position will be responding to incidents and requests in a timely manner as well as install, support and resolve all IT hardware along manufacturing lines. This position will handle and resolve escalation issues from lower level support engineers. Responsibilities:Keep Manufacturing lines operationalMentoring lower level IT Manufacturing Support EngineersQuickly respond and resolve incidents and requestsTroubleshoot and resolve network issuesTroubleshoot Hardware, Operating Systems and Software itiates and completes technical activities related to product or process improvement. Prepares reports, publishes, and makes presentations to communicate findings.Be responsible for escalation of issues from Manufacturing Support EngineersAnalyzes and solves problems from advanced IT principles through more complex assignments.Provides hands-on support for IT manufacturing including the development of scalable processes.Strong process and IT equipment troubleshooting capabilities.Cultivates internal and external network of resources to complete complex tasks.Qualifications:Advanced understanding and working knowledge of computer systems, printers, barcode scanners, hand held radios, digital signageAbility to diagnose and resolve complex technical issuesLeadership and ability to handle day to day lead responsibilitiesExcellent communication skillsCustomer-oriented and cool-temperedExcellent problem-solving, analytical, and team-working skills.An openness to learning new technologies.Minimum of 8 years' experience within a desktop support or system admin role.Experience troubleshooting basic client-side network (DHCP, DNS, Static IP) problems.Must be available for swing shift, weekends, and on-call support.Linux support experience a work hardware support experience a plus.>Be part of something amazingCome work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we're providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.At Lucid, we don't just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to our careers alias or other Lucid Motors employees. Lucid Motors is not responsible for any fees related to unsolicited resumes.

Keywords: Lucid Motors, Casa Grande , Sr. IT Manufacturing Support Engineer, Other , Casa Grande, Arizona