Software Engineer - Fieldglass
Company: American Express
Location: Phoenix
Posted on: January 10, 2026
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Job Description:
At American Express, our culture is built on a 175-year history
of innovation, shared values and Leadership Behaviors, and an
unwavering commitment to back our customers, communities, and
colleagues. As part of Team Amex, youll experience this powerful
backing with comprehensive support for your holistic well-being and
many opportunities to learn new skills, develop as a leader, and
grow your career. Here, your voice and ideas matter, your work
makes an impact, and together, you will help us define the future
of American Express. How will you make an impact in this role? •
You will support the configuration, administration, integration,
and adoption of the Fieldglass solution to manage contingent
workforce, services procurement, vendor management, and/or
statement-of-work processes. You will work closely with operations,
procurement, HR, IT and vendor/supplier partners to ensure that the
system is optimized, maintained, and delivers value. • Configure
and administer the Fieldglass system (including roles, permissions,
workflows, job postings, requisitions, SOWs, worker onboarding,
off-boarding) • Define and manage master data objects (workers,
suppliers, job codes, rates, cost centers), qualification sets, and
templates in Fieldglass • Support or lead integrations between
Fieldglass and other systems (e.g., ERP/payroll, HRIS, supplier
systems) • Design and implement qualification frameworks,
job-posting templates and job-requisition workflows within
Fieldglass. • Manage reporting, analytics, dashboards and status
tracking of contingent workforce or external services spend via
Fieldglass tools • Provide training and support to internal
stakeholders and supplier partners on how to use Fieldglass
effectively • Drive best-practice processes for contingent
workforce / services procurement lifecycle (request ? supplier
selection ? worker onboarding ? time/invoice ? off-boarding) • Act
as subject-matter-expert for Fieldglass features, release updates,
new modules, and optimize system adoption • Troubleshoot issues,
coordinate with Fieldglass support or implementation partners as
needed • Monitor compliance, data integrity (worker records,
supplier records, rates, service-orders), and help enforce policies
around contingent labor/ services spend • Designs, develops, tests,
and debugs software applications and systems • Supports and
monitors software across test, integration, and production
environments • Adheres to security and regulatory best practices to
ensure software compliance • Collaborates and co-creates
effectively with teams in product and the business to align
technology initiatives with business objectives Minimum
Qualifications: • Bachelors degree in Computer Science, Computer
Engineering, and/or comparable experience • Knowledge of
distributed (multi-tiered) systems, algorithms, NoSQL and
relational databases • Knowledge of the core tools used in the
planning, analyzing, crafting, building, testing, configuring, and
maintaining of assigned application(s) • Certification in SAP
Fieldglass (or equivalent credential) demonstrating formal training
and knowledge of the platform • Proven experience (typically 2
years) working in an SAP Fieldglass environment
(configuration/administering) • Strong understanding of contingent
workforce management (CW, MSP, VMS) or services procurement (SOW,
Statement of Work) • Ability to configure master data objects, job
postings, qualification requirements, and to set up workflows
within Fieldglass. • Familiarity with integrations (e.g., REST
APIs, batch loads, ERP/HRIS systems) and data-flows between
Fieldglass and other enterprise systems • Strong analytical skills:
ability to build reports, dashboards, interpret data, present
insights • Excellent stakeholder-management and communication
skills: able to partner with procurement, HR, suppliers, IT,
business units • Good project management skills: able to lead or
support system enhancements, upgrades, roll-outs • Understanding of
supplier/vendor management, worker onboarding/ off-boarding, rate
negotiation, regulatory/compliance issues • Ability to adapt to
system updates and new features (e.g., skills-based hiring,
AI-driven qualification matching). Preferred Qualifications: •
Certification beyond standard (e.g., advanced admin or functional
specialist in Fieldglass) • Experience in global deployments
(multiple countries, currencies, labor regulations) • Familiarity
with contingent workforce compliance (e.g., worker classification,
labor law, data privacy) • Experience in change management,
user-adoption programs, training delivery Salary Range: $89,250.00
to $150,250.00 annually bonus benefits The above represents the
expected salary range for this job requisition. Ultimately, in
determining your pay, we’ll consider your location, experience, and
other job-related factors. We back you with benefits that support
your holistic well-being so you can be and deliver your best. This
means caring for you and your loved ones physical, financial, and
mental health, as well as providing the flexibility you need to
thrive personally and professionally: • Competitive base salaries •
Bonus incentives • 6% Company Match on retirement savings plan •
Free financial coaching and financial well-being support •
Comprehensive medical, dental, vision, life insurance, and
disability benefits • Flexible working model with hybrid, onsite or
virtual arrangements depending on role and business need • 20 weeks
paid parental leave for all parents, regardless of gender, offered
for pregnancy, adoption or surrogacy • Free access to global
on-site wellness centers staffed with nurses and doctors (depending
on location) • Free and confidential counseling support through our
Healthy Minds program • Career development and training
opportunities
Keywords: American Express, Casa Grande , Software Engineer - Fieldglass, IT / Software / Systems , Phoenix, Arizona
