Senior Epic Application Analyst
Company: Exact Sciences
Location: Phoenix
Posted on: May 8, 2024
Job Description:
Help us change livesAt Exact Sciences, we're helping -change how
the world prevents, detects and guides treatment for cancer. We
give patients and clinicians the clarity needed to make confident
decisions when they matter most. Join our team to find a
purpose-driven career, an inclusive culture, and robust benefits to
support your life while you're working to help others.Position
OverviewAs a Senior Epic Application Analyst, you will work on
business systems design and configuration, Upgrades, and
improvements for assigned technology platforms. As a primary
support contact for application end-users, the Senior Epic
Application Analyst will work to identify issues that arise in the
application area, as well as issues that impact other application
teams and work to resolve them. - The Senior Application Analyst
will perform impact analysis of desired changes, build and test
systems changes, and identify areas of improvement associated with
platform performance and opportunities to enable business processes
and requirements.The Senior Application Analyst will act as a
mentor to more junior analysts on the team, support questions and
may delegate activities to other analysts.This is a hybrid position
(3 days in the office each week and up to 2 days remote each week)
and can be supported in any of the following office locations:
Madison, WI; Phoenix, AZ; Cambridge, MA; Redwood City, CA; or San
Diego, CA.Essential DutiesInclude, but are not limited to, the
following:
- Lead the estimation of enhancement or support requests.
- Guide workflow design, configure and test system changes, and
analyze technical issues.
- Liaise with business systems stakeholders and software vendor's
implementation staff, ensuring alignment of business needs with
delivery of systems changes.
- Develop an understanding of operational needs to set the
direction for the organization's workflows; proactively identify
opportunities to improve business workflow with technology
improvements.
- Participate in training and work with end users.
- Troubleshoot problems and questions.
- Provide end-user support for issues entered into tracking
systems.
- Review the status of projects and issues with project
leadership.
- Assign or delegate configuration or other activities to
Application Analysts or Managed Services team members.
- Act as delegate for Applications Manager for incident or
problem resolution.
- Provide mentorship for other peers and leadership to solve
problems, even if it's outside of their normal
responsibilities/scope.
- Be a leader on internal process design and documentation to
drive continuous improvement for the IT department or team.
- Ability to work within normal business hours, as well as
on-call, with potential for nights and weekends.
- Uphold company mission and values through accountability,
innovation, integrity, quality, and teamwork.
- Support and comply with the company's Quality Management System
policies and procedures.
- Regular and reliable attendance.
- Demonstrate flexibility with respect to changing end-user
business needs.
- Work within a cross functional team.
- Apply strong problem-solving skills.
- Ability and willingness to take ownership of work activities
and ensure that they are done in a timely, accurate and efficient
manner.
- Ability and willingness to recognize assignments or tasks that
need to be completed, to seek out additional assignments or tasks
and to help others.
- Ability to communicate information clearly and concisely with
project leadership, subject matter experts and key
stakeholders.
- Ability to persevere in difficult situations, overcome
obstacles, and reach high levels of performance when faced with
stressful work situations and time pressures.
- Ability and willingness to learn new software
applications.
- Strong analytical skills, business intuition, and
organizational ability.
- Excellent interpersonal and communication skills, ability to
operate in a cross functional and complex matrix environment.
- Adaptable, open to change and able to work in ambiguous
situations and respond to new information or unexpected
circumstances.
- Ability to operate telephone system and computer keyboard and
printer.
- Ability to lift up to 10 pounds for approximately 5% of a
typical working day.
- Ability to work in front of a computer screen and/or perform
typing for approximately 90% of a typical working day.
- Ability to comply with any applicable personal protective
equipment requirements.
- Ability to travel approximately 5% of working time.Minimum
Qualifications
- Bachelor's degree in Computer Science, Management Information
Systems or related field; or high school degree/general education
diploma and 4 years of relevant experience in lieu of Bachelor's
degree.
- 5+ years of experience developing or configuring technology
solutions, either in an application analyst or project delivery
role and Subject Matter Expert in one or more of the following
areas: patient identification workflows in the healthcare setting,
revenue cycle, CRM & MyChart, Patient Registration, or lab order
entry.
- Possession of or ability to obtain relevant Epic software
application(s) certification within 8 weeks of hire.
- Authorization to work in the United States without
sponsorship.
- Demonstrated ability to perform the Essential Duties of the
position with or without accommodation.Preferred Qualifications
- Previous experience configuring, installing, and optimizing
Epic EHR systems and front-end revenue cycle processes.
- Possession of at least one relevant Epic software application
certification including Epic Referrals, Prelude, Real Time
Eligibility (RTE), and Cadence.
- Experience working with Beaker or other lab interface
systems.#LI-VZ1Salary Range:$85,000.00 - $135,000.00 -The annual
base salary shown is for this position located in US - WI - Madison
on a full-time basis and may differ by hiring location. In
addition, this position is bonus eligible, and is eligible to
receive company stock upon hire as well as annually.Exact Sciences
is proud to offer an employee experience that includes paid time
off (including days for vacation, holidays, volunteering, and
personal time), paid leave for parents and caregivers, a retirement
savings plan, wellness support, and health benefits including
medical, prescription drug, dental, and vision coverage. Learn more
about our .Our success relies on the experiences and perspectives
of a diverse team, and Exact Sciences fosters a culture where all
employees can develop personally and professionally with a sense of
respect and belonging. If you require an accommodation, please
contact us .Not ready to apply? Join our and stay up to date on
what's new at Exact Sciences.We are an equal employment opportunity
employer. All qualified applicants will receive consideration for
employment without regard to age, color, creed, disability, gender
identity, national origin, protected veteran status, race,
religion, sex, sexual orientation, and any other status protected
by applicable local, state, or federal law. Any applicant or
employee may request to view applicable portions of the company's
affirmative action program.To view the Right to Work, E-Verify
Employer, and Pay Transparency notices and Federal, Federal
Contractor, and State employment law posters, visit our . The
documents summarize important details of the law and provide key
points that you have a right to know.
Keywords: Exact Sciences, Casa Grande , Senior Epic Application Analyst, Professions , Phoenix, Arizona
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